物流政策

Shipping Policy

Last Updated: August 9, 2026

Thank you for shopping with TC-Zmonap.

This Shipping Policy explains how we process and deliver orders placed through our online store.

1. Order Processing Time

All orders are processed from our fulfillment warehouse after payment confirmation.

Order processing time:

1-3 business days

During high-volume periods, holidays, or promotional events, processing times may be slightly extended.

Orders are not processed or shipped on weekends or public holidays.

2. Shipping Destinations

Currently, TC-Zmonap ships products to customers located in the United States.

We are committed to providing reliable and efficient delivery services for our customers.

3. Shipping Methods & Delivery Time

Estimated delivery times:

Standard Shipping

Processing Time:
1-3 business days

Estimated Shipping Time:
7-15 business days

Total Estimated Delivery Time:
8-18 business days

Please note that delivery times are estimates and may vary due to:

Customs clearance;
Weather conditions;
Carrier delays;
Holidays;
Unexpected transportation issues.

4. Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Please allow 24-72 hours for tracking information to update after shipment.

If you do not receive your tracking information, please contact us:

Email:
fuchaozheng548@gmail.com

5. Shipping Address Accuracy

Customers are responsible for providing accurate shipping information during checkout.

Please carefully check:

Name;
Shipping address;
Apartment/unit number;
Phone number.

TC-Zmonap is not responsible for delays or failed deliveries caused by incorrect shipping information provided by customers.

6. Lost, Missing, or Delayed Packages

Once an order has been shipped and tracking information shows delivery progress, TC-Zmonap is not responsible for delays caused by shipping carriers or circumstances beyond our control.

If your package appears lost or has not arrived within the expected delivery period, please contact us and we will assist you in investigating the issue.

7. Customs and Import Duties

For orders shipped internationally or across borders, customers may be responsible for any applicable customs fees, taxes, or import charges required by local authorities.

TC-Zmonap is not responsible for delays caused by customs inspections.