Terms of service

Terms of Service

Last Updated: August 9, 2026

Welcome to TC-Zmonap. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our website or purchasing products from us, you agree to be bound by these Terms.

Please read these Terms carefully before using our website.

1. General Information

This website is operated by TC-Zmonap.

Throughout the site, the terms "we", "us", and "our" refer to TC-Zmonap. We provide customers with pet wellness products and supplements intended to support the health and well-being of pets.

Our contact email:

Email: fuchaozheng548@gmail.com

2. Product Information

We make every effort to display accurate product descriptions, images, pricing, and information on our website.

However, we cannot guarantee that all information is completely accurate, complete, or current. Product colors, packaging, and appearance may vary slightly from images shown online.

All products sold by TC-Zmonap are intended for pets only and are not intended for human consumption.

3. Pet Health Disclaimer

Our pet supplements are designed to support general pet wellness and are not intended to diagnose, treat, cure, or prevent any disease.

Before giving any supplement to your pet, we recommend consulting with a qualified veterinarian, especially if your pet:

  • Has existing health conditions;
  • Is pregnant or nursing;
  • Is taking medication;
  • Has allergies or special dietary needs.

Individual results may vary depending on the pet's age, breed, health condition, diet, and lifestyle.

4. Orders and Payments

By placing an order through our website, you agree that:

  • All information provided during checkout is accurate and complete;
  • You are authorized to use the payment method provided;
  • You are responsible for reviewing your order before completing your purchase.

We reserve the right to refuse or cancel any order for reasons including:

  • Product availability issues;
  • Incorrect pricing information;
  • Suspected fraud or unauthorized transactions;
  • Violations of these Terms.

If your order is canceled after payment has been processed, we will issue a refund according to our refund policy.

5. Shipping Policy

Orders will be processed and shipped according to our Shipping Policy.

Customers are responsible for providing accurate shipping information. TC-Zmonap is not responsible for delays, lost packages, or incorrect deliveries caused by inaccurate customer information.

Shipping times may vary depending on location, carrier delays, weather conditions, and other circumstances beyond our control.

6. Returns and Refunds

Our return and refund process is governed by our Refund Policy.

Customers should review our Refund Policy before purchasing products.

Due to the nature of pet supplements and health-related products, certain items may not be eligible for return once opened or used.

7. Use of Website

You agree not to:

  • Use our website for unlawful purposes;
  • Attempt to interfere with website security;
  • Copy, reproduce, sell, or exploit any part of our website without written permission;
  • Provide false information during ordering or account registration.

We reserve the right to restrict access to users who violate these Terms.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos;
  • Images;
  • Product descriptions;
  • Website designs;
  • Text and graphics;

is owned by or licensed to TC-Zmonap and is protected by applicable intellectual property laws.

You may not use our content without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law, TC-Zmonap shall not be responsible for:

  • Any indirect, incidental, or consequential damages;
  • Losses resulting from improper product use;
  • Outcomes caused by failure to follow product instructions;
  • Veterinary expenses or health-related consequences.

Customers are responsible for using products according to instructions and seeking professional veterinary advice when necessary.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes will become effective immediately after being posted on this page.

Your continued use of our website after changes are posted means you accept the updated Terms.

11. Governing Law

These Terms shall be governed and interpreted according to the applicable laws of the United States.

Any disputes arising from these Terms or your use of our website shall be handled according to applicable United States laws and regulations.

12. Contact Information

If you have any questions regarding these Terms, please contact us:

TC-Zmonap
Email: fuchaozheng548@gmail.com

Thank you for choosing TC-Zmonap for your pet wellness needs.